We currently ship throughout the United States. International shipping options may be available at checkout depending on your location.

Shipping rates are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — stay tuned!

Standard shipping typically arrives within 5–9 business days after processing. Expedited options may be available at checkout.

Yes, we can ship to PO Boxes.Please note you would have to select USPS as the shipping option.

Please contact us as soon as possible. We’ll do our best to update your order before it ships, but changes cannot be guaranteed once processing begins.

If your order hasn’t shipped yet, we’ll try to accommodate your request. Contact us immediately for assistance.

Once your order ships, you’ll receive an email with tracking information. Please allow 1–2 business days for tracking updates to appear.

Carriers sometimes experience delays. If there’s no movement for 5 business days, please contact us and we’ll help investigate.

Yes — Clip & Wag products are covered by a 1-year warranty against manufacturing defects.

Normal wear and tear or damage caused by pets is not considered a defect, but we’re always happy to help if you have concerns.

Unused items can be returned within 30 days of delivery for a refund or store credit. Items must be in original condition and packaging.

Certain discounted, customized, or limited-edition items may be final sale and not eligible for return.

Contact our support team with your order number and reason for return, and we’ll guide you through the process.

Yes! Exchanges are available for eligible unused items within 30 days.

Please contact us immediately with photos, and we’ll make it right.

Check our size guide on each product page. If you’re unsure, contact us — we’re happy to help!

Most items can be hand-washed with mild soap and air-dried. Specific care instructions are listed on each product page.

Our gear is designed for everyday adventures, but durability can vary based on your dog’s size, strength, and chewing habits.

We partner with trusted manufacturers who meet our standards for quality, safety, and responsible production.